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Monument Metals Review

Monument Metals Review | Is It a Reliable Company for Your Investments?

Precious metals have become one of the most sought-after investments by many people today. Economic uncertainty is a problem that everyone deals with, and if you’re already planning for your retirement, you should be able to rely on the value of your bullion products or collectibles.

Thankfully, there are many ways to purchase precious metals online. All you have to do is find the right place. Local coin shops are also a good option for some people, but you may not get ultra-competitive prices like some dealers online.

Today, we’ll take a look at Monument Metals, which is a numismatic and bullion business that allows investors to invest in precious metals in a safe and effective way.

Monument Metals offers several tools to make your investment life much easier. If you’re looking for a good numismatic and bullion business to rely on, keep reading this page to see if Monument Metals is the right option for you!

Monument Metals is a veteran and family-owned business. Its headquarters are in Frederick, MD.

Even though this company started less than a decade ago (2014), it’s still known for offering fair and transparent prices as well as several years of combined industry experience.

Monument Metals started trading exclusively in the precious metal marketplace’s wholesale end. However, since its launch in 2014, it has proven itself to be a reputable company.

According to the Monument Metals team, the company only works with precious metals and rare coins that meet its quality standards, so if you want someone to deliver high-quality coin items to your doorstep, this may be a good option to consider as an alternative to your local coin shops.

Another thing that makes Monument Metals great is that it doesn’t ask for any minimum ordering requirements, nor does it put pressure on you to make a purchase. On the other hand, if you don’t have much experience working with bullion dealers, the team has all the expertise and resources you need to get started.

Since Monument Metals began selling precious metals in 2014, it has gathered several positive reviews surrounding its good prices and great customer service.

Do you want to learn more about what this company offers? Keep reading this Monument Metals review!

What Precious Metals Can You Buy in Monument Metals?

Monument Metals offers a wide range of products for those who want to diversify their investment portfolio in the best way possible.

Let’s take a look at all the bullion products and rare coins you can get from this company today:

Gold

Gold Bars or Gold Bricks

Monument Metals offers a wide range of gold products for those who want to start trading exclusively or partially with this asset.

Some popular options regarding this precious metal include:

  • American Gold Eagle
  • American Gold Buffalo
  • Canadian Gold Maple
  • Australian Golf Philharmonics
  • Chinese Gold Pandas
  • Gold Bars
  • and more.

Silver

silver

Silver is another popular option you can consider at Monument Metals. Some assets you can invest in include:

  • Canadian Silver Maple
  • American Silver Eagle
  • British Silver Britannia
  • Chinese Silver Pandas
  • Silver Bars and Rounds
  • and more.

Palladium

Palladium

Even though palladium and platinum aren’t as popular as gold or silver, Monument Metals still offers a decent selection of them for those who want to diversify their portfolio a bit more.

Some great palladium options include government-minted palladium coins and palladium bars.

Platinum

platinum bars

If you want to invest in platinum with Monument Metals, you can consider a wide list of assets like an “American Platinum Eagle,” “American Platinum Coin,” or regular platinum bars.

Copper

Copper Coins

Interestingly enough, Monument Metals offers a wide range of copper products, which isn’t too common in the precious metals industry.

If you want to invest in copper, you have access to several products, including copper rounds and wheat cents.

Rare Coins

Rare Coins

Monument Metals can deliver high-quality coin collectibles to you in a timely manner. Some of the most popular rare coins you can find on the website include:

  • Morgan Silver Dollars
  • Peace Silver Dollar
  • $5 Liberty Half Eagles

What Are the Fees for Monument Metals?

Thankfully for investors, Monument Metals is known for being rather transparent with its fees. You can find most of the information you will need on its website, but if you don’t want to go through that process, we’ve also listed the fees in this Monument Metals review.

This family-owned business headquartered in Frederick doesn’t impose a minimum on any sales orders you place. Moreover, you typically won’t have to pay any commissions regardless of the payment method you decide to use.

According to the Monument Metals policy, the company can reserve its right to request a 10% deposit on orders that it considers “significant.” Still, all you have to do to verify this information is to call the Monument Metals team directly.

Now, keep in mind that any orders under $99 will be subject to an additional fee, which will be used to cover shipping, handling, and insurance.

Price Locking and Order Cancellations

In most orders, the price for your order will be locked for five business days from the date you placed it, as long as your order is under $10,000.

If your order is over $10,000, your price will get locked in for three business days. In any case, you must make the payment to Monument Metals within that time frame if you want to avoid any price changes.

It’s important to note that, as soon as you place your order, you will have a binding contract with the Monument Metals company. this means that you will get every market risk for breaching transferred to you.

In most cases, you can’t cancel your orders. Moreover, any payments made by unrecognized third-party processors may be subject to cancellations. In other words, if the company cannot verify the source of your funds, it may cancel your order.

Now, any order cancellation will be subject to Monument Metals’ “Market Loss Policies,” as well as a $25 cancellation fee. You won’t be able to place any orders until you pay for the entirety of the market loss plus the cancellation fees.

Finally, keep in mind that you cannot change sales orders with Monument Metals, so we recommend you pay close attention to your final order to ensure you’re ordering the right things.

Return Policies

Monument Metals isn’t obligated to offer you an opportunity to exchange a product you didn’t like for another one. However, the company may still do it if it considers it appropriate.

In any case, you must contact the Monument Metals team within five calendar days of receiving your precious metals. Moreover, any exchange must be approved by the company’s support team beforehand.

Keep in mind that your shipping charges are non-refundable, and the company reserves the right to either accept or deny your exchange requests.

Payment Methods Offered by Monument Metals

Since Monument Metals began selling precious metals back in 2014, it has offered a wide range of payment methods for people. This is one of the things that makes this company great for investors.

In essence, you can pay with any of the following methods:

  • Credit Card

  • Certified Checks

  • Cashier’s Checks

  • Personal Checks

  • e-Checks

  • Wire Transfers

  • PayPal

  • Money Orders

In case you’re paying with a credit card, keep in mind that Monument Metals will have to review your data for protection. Moreover, the company can request additional documentation from you to approve your credit card payments.

If the company considers your credit card payment suspicious or questionable, it has the right to refuse your order. In case the team approves your card, they will send you your products to your credit card’s billing address, so make sure that your shipping and billing addresses match; otherwise, you will have to choose another payment method.

On the other hand, if you pay via check, and it doesn’t get processed successfully, the company reserves the right to charge you a bounced payment fee. A bounced payment can happen due to bank errors, not having enough funds, or any other problem.

How Does Shipping Work with Monument Metals?

We mentioned before that all your orders with this company will be fully insured. In essence, they will be insured for their sale value until you sign it when receiving it.

If your package gets lost or stolen in any way, you must contact the Monument Metals team as soon as possible to start the claims process.

As for the shipping itself, any orders over $199 will get free shipping. On the contrary, orders under $199 will charge you an additional $7.99 for shipping.

The company reserves the right to delay the delivery of your order up to 28 calendar days from what was initially expected if there are any supply/demand problems in the market.

How Do You Open an Account with Monument Metals?

Opening your account with this company is as easy as going to its website and clicking on the “Register” button. There, you will have to fill out the registration form, which will ask you for basic information.

In most cases, it won’t take more than a few minutes to get your account up and running. Once you’re finished setting up your account, feel free to explore the company’s precious metals listing and choose any product that feels appropriate for you.

Is the Customer Service Good?

When it comes to purchasing precious metals, one of the most important things you should consider besides finding ultra-competitive prices is the company’s support team.

Not everyone is a seasoned investor, so having a few resources at your disposal is certainly appreciated by most people. Thankfully, Monument Metals has different customer service channels you can use whenever you want.

First, you can check the company’s FAQ section to see if the company has already answered your question there. You’ll be surprised to see how many people have the same concerns as you!

If you can’t find the answer to your question in this section, you still have two more channels.

You can either email the company’s support team at support@monumentmetals.com. On the other hand, you can call the team at 1-800-974-3121.

Investors can send an email at any time they consider appropriate. However, those who want to speak via phone may only contact the team Monday through Friday, from 9:00 AM to 5:00 PM EST.

What Do Reviewers Have to Say About Monument Metals?

Another great way to check if a company is good for you or not is to check reviews from reputable websites. Unfortunately, there are many fake reviews out there, so it may be hard to determine which ones are real or not if you don’t have experience.

Thankfully, Monument Metals has several reviews from trustworthy websites like Trustpilot and the Better Business Bureau. In Trustpilot, the company has a 4.7/5 rating based on 1,058 reviews, and in the BBB, the company has a 4.56/5 rating, which is excellent for such a company.

There are no major complaints for Monument Metals, meaning that, on average, this is a trustworthy company with years of combined industry experience you can rely on.

Most reviews praise the excellent service and reasonable prices the company offers. Additionally, these reviews mentioned how easy it was to place orders and make transactions with the Monument Metals team.

Overall, investing with Monument Metals seems to be an excellent choice whether you’re a beginner or a seasoned investor.

Is Monument Metals a Good Option for Buying Bullion Products?

Monument Metals

Monument Metals has been operating efficiently for quite some time, and thanks to its exceptional service and good prices, it’s beating many of the largest online retailers fast.

Whether you want to buy bullion products or rare coins, we believe Monument Metals is definitely an option you must consider.

Does Monument Metals Offer IRA Services?

Unfortunately, Monument Metals doesn’t seem to offer any IRA services, nor does it look like it’s planning to do it any time soon.

While the company may still sell IRA-approved precious metals that you can store in your retirement account without problems, the company doesn’t mention which products are IRA-approved and which ones aren’t.

IRA investors may find that Monument Metals isn’t the best option if they’re looking to maximize their IRA portfolio, but if you already know which assets are approved for your IRA, then browsing the Monument Metals website may not be that hard for you.

Monument Metals - Pros and Cons

Now that you know everything about this precious metals dealer, let’s summarize its pros and cons in this section:

Pros

Product Selection

This company offers a wide range of precious metals, which isn’t something that can be said for many other retailers online. If you want to expand your portfolio with special assets like collectibles and rare coins, this may be an excellent option to consider.

Pricing

Monument Metals, for the most part, is transparent with its pricing. One of the primary drawbacks to most dealers is that they’re vague with their pricing, and the only way to know how much you’re going to pay is to sign up and place an order.

This isn’t the case with this company, as you will get access to the prices of all precious metals in real time, and the website already outlines the potential fees you could pay for certain orders.

Reviews

As you could see in this review, Monument Metals has quite a lot of positive reviews, which is a green flag for those who are struggling to find a reliable and professional precious metals company.

Accessibility

One of the best parts of this company is that it’s not hard at all to create and manage your account. Overall, signing up will not take you more than a few minutes, and the website is so simple to use that you will be able to place your order without any problem.

Even if you did have issues placing your order, the company’s support team will be ready to help you right away.

Cons

No IRA Services

Unfortunately for many investors, this company doesn’t offer any IRA services, meaning you can’t start an IRA account with it nor make any rollovers.

You may be able to find a few IRA-approved precious metals on the website, but since the company doesn’t label them, you may have a hard time finding the right assets for your gold IRA.

If you’re looking for an investment company with the sole purpose of investing in your IRA, then this may not be the most appropriate option for your goals.

Vague Return Policies

The return policy from this company is rather confusing. It claims you can notify the team within five business days of receiving the product if you want to return it.

However, the company reserves the right to accept or deny your return request. In other words, the company isn’t obligated to offer you an opportunity to exchange your product for something else, which is a letdown for some people.

Bottom Line - Is This Dealer Worth Your Time?

As a precious metal dealer, Monument Metals is an excellent choice for most people. It offers amazing prices and good customer support, and the website is backed by several positive reviews.

Moreover, the company offers a wide range of assets you can buy, so if you want to make the most out of your portfolio, this company can be a great place to start.

Unfortunately, we cannot recommend this company to those who are looking for a dealer who can help them set up their gold IRA.

As mentioned before, this business doesn’t have any IRA services, and it has never mentioned the intention of offering them at any point. If you’re looking to invest in a gold IRA, then you’ll have to look somewhere else.

Technically, you could find some IRA-approved assets on this website, but since the business doesn’t label them, it will not be easy for you to locate them. Again, in these cases, it’s better if you look for a company that does focus on these services.

Arthur Karter

About 

Hi, I’m Arthur, and nobody wants to wake up in their 50s like me that they are in serious debt with minimal assets. This wake-up call forced me to reevaluate everything. After going through the school of Hard Knocks, I’m ready to help you by sharing the best retirement choices and how they differ from all the same-old, same-old options that financial advisors sell. These alternatives will help you build and protect your wealth.

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