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Hero Bullion Review

Hero Bullion Review

The increase in demand for gold bullion is always a sign of the state of the global economy as people usually buy and sell gold when there is a lot of uncertainty in the market.

As such, we have seen many new characters joining the precious metals industry. It seems as if a new precious metals online store is established every single day.

However, not all of these platforms provide good service, and, indeed, some are outright scams.

This is why good research into the history and features of any precious metals shop is essential before you risk losing your hard-earned money.

—> Find our top rated precious metals companies on this page.

Was Hero Bullion good enough to make our list of the best of the best companies?

There are well-established precious metals dealers, such as Hero Bullion that have been providing stellar services for many years now.

Data about Hero Bullion, in the form of customer reviews and comments on social media sites, tells a story of a simple online store with a wide selection of products for precious metals collectors and investors to enjoy.

This Hero Bullion review will look at the features of this US-based mint, the positive aspects that we love, as well as the potential problems that you need to be aware of.

Read on to find out whether Hero Bullion is the right shop for you to buy and sell your gold bullion and other precious metals in 2023.

About Hero Bullion

Hero Bullion is a private mint that is based in Texas but operates through an online store to supply gold, silver, platinum, and palladium to a wide range of customers all over the country.

The mint was founded by Jake Haugen, a man whose love for bullion and collectibles has been strong ever since the age of nine. This love is evident in the DNA of the company and the passion of its staff members.

Through its browser, the mint offers high-quality products that are suitable for investment or as part of a collection. All products are of guaranteed high quality and can be purchased at very competitive prices.

When buying their metals for the Hero Bullion online shop, customers have the option to add or remove specific items as they customize their order to suit their particular needs as an investor or as a collector.

The private mint also offers many support services needed by customers that routinely buy and sell bullion, such as data on prices, storage merchandise, and fast shipping of any items purchased.

Buying precious metals from the Hero Bullion online shop is an easy process, as befits a well-established private mint that has been selling bullion products for over 60 years.

This sets Hero Bullion apart from other bullion providers that have been in business for a relatively shorter time. It also means that, by rights, it should be ranked among the top gold dealers in the country.

Hero Bullion Products and Services

Private mints are usually known for offering bullion products and nothing more. However, that is not the case with Hero Bullion which offers a wide range of specialized products and services to its customers.

The list of products includes a wide selection of gold, silver, platinum, and palladium coins, such as:

  • American Gold and Silver Eagle coins

  • American Gold and Silver Buffalo coins

  • Canadian Gold and Silver Maple Leaf coins

  • US Gold Commemorative coins

  • Australian Platinum Kangaroo coins

  • Tudor Beasts of England Platinum coins

  • Gram-Kilo Gold bars

  • Credit Suisse Gold bars

  • Walking Liberty Silver bars

  • Aztec Calendar Silver rounds

There are many more metals available on the Hero Bullion browser than the few mentioned in this review. With such a wide selection of metals of different weights and designs, there is something for everyone at Hero Bullion.

While the bulk of customers that visit the Hero Bullion online store are collectors and investors, the platform also caters to once-off customers that are interested in a particular coin or other product.

The Hero Bullion Website

The way the Hero Bullion website has been designed makes it very easy to navigate your way around the platform.

By following a few simple steps, you can browse through the available items, check out the prices on that day, select the items you are interested in, and make your payment.

Each product is displayed in its appropriate category depending on whether it’s a coin, round, or bullion bar. You can view the special design features and displayed prices as well as make use of the star rating on each item to help you make your selection.

By clicking on a specific product, you will be shown further details that may be helpful in your selection process.

The Hero Bullion site allows you to customize your purchases, meaning you can buy any combination of different metals and different types of bullion products along with any specialized services that you may need.

You do not need any special tech skills or knowledge to make your purchases on this webpage because the interface is designed to make life easier for customers.

The vast majority of bullion products available for sale are ready-made, meaning there is no waiting period required for items purchased from Hero Bullion.

Customer Service

Most mints and gold dealers sell the same products at very similar prices. This means that what sets one company apart from all the rest is the work ethic of the staff and the customer service provided by the company.

Hero Bullion offers its customers many pathways to contact its staff members. People can choose to call the support team directly to get a quick response as long as it is during business hours.

The alternative is to leave your personal information on the online form or send an email to the support team and they will get back to you within 24 hours.

Customers also have the choice of looking through the website’s FAQs and seeing whether their queries have already been asked and answered. This is also one of the best ways to learn about the company’s products and how to purchase specific items.

Specific Information on Products

Hero Bullion Products

The main reason for visiting the Hero Bullion online shop is to purchase precious metals, and in this regard, the company does a stellar job.

However, even after you have purchased items on the platform, there are other products or services you may need.

As a company that seeks to become more than just a precious metal dealer, Hero Bullion offers the following to its customers:


One of the first things you will notice on the Hero Bullion webpage is a tab simply labeled “deals.” If you are looking for a great bargain, this is the place where you are most likely to find it.

Sometimes the company over-stocks a certain product and will be looking to off-load it quickly by selling it at a much lower price than it usually goes for. The deals section is usually the first place regular collectors and investors checkout before exploring the rest of the site.

If you were to go to the deals page right now, for example, you could get your hands on a 1976 Canadian Montreal Olympic Silver coin for as little as $36.63, or a 2023 Cook Islands Silver HMS Bounty coin for just $27.46!

Price Charts

The Hero Bullion page also has price charts available for its customers to use when making purchases, especially when buying multiple items and services. Using the price charts, you can at how much your total order will cost you, including any shipping and handling fees, before you can click and confirm the purchase.

Online Business

Hero Bullion describes itself as an online business, which is somewhat surprising given that it was established 60 years ago, long before the internet came into existence.

The only explanation is that the company has evolved until it has become the online platform that we use today. this evolution has allowed Hero Bullion to provide its services to a much wider range of customers. Although the actual buying, selling, and minting of bullion are outsourced, you would never notice it thanks to the efficient way that orders are handled.

Fast Shipping

One of Hero Bullion’s best services is the fast shipping service, which is free for any order of more than $149. That means if you purchase any one of the available high-value coins, rounds, and bullion bars, the items will be delivered straight to you free of charge.

Ordering From Hero Bullion

Placing an order for any item on the Hero Bullion web page is very easy. The process takes very little time because there is hardly any waiting process as long as you make your purchase in the right way as follows:

  1. Navigate Through the Browser

The first step is to go through the web page and find all the specific items you are looking for. The way the items are displayed makes choosing the one you want very easy. Once you have made your selection, it is a simple thing to add it to your cart and continue shopping for any other items you may need.

  1. Checkout Items and Pay

When you have looked through the web page and selected all the products you wanted, you can review your purchase using the price charts available before confirming your purchase. Hero Bullion has a variety of payment options that you can use to pay for your purchased items.

  1. Receive Your Precious Metals

Thanks to the fast shipping provided by Hero Bullion you can receive your items within a few days in any location throughout the country. If you would like your items sent to a specific and secure location or depository, you can just leave the information with the sales personnel and they will deliver.

  1. Track Any Item Purchased

One of the latest additions to the Hero Bullion list of services is the feature that allows customers to track their products online from the moment they purchase to the day they receive their items. All you need to do is:

  • Go to the “Where is my order section”

  • Fill out the order form

  • Provide the important information, such as order number and email address

  • The website will tell you exactly where your order is and how long it will take for you to receive it

Hero Bullion Pricing

To help make sure that the prices of all the Hero Bullion products are fair and up to date, all prices are updated by the minute. Of course, this makes it difficult to predict how much your order is going to cost.

This is why you have to go through the entire order immediately before confirming the purchase in case there have been any price changes while you were browsing the items for sale.

You can also take advantage of the deals offered for buying in bulk or choosing to pay using a check or wire transfer. The discounts offered in this case can be quite significant for customers making large purchases.

Hero Bullion Resources

Buying bullion products is a very meticulous process that requires you to be very knowledgeable about the process. To make it easier for you, the company has a wide range of resources that you can take advantage of, such as:

  • Price data charts on a variety of precious metals

  • Live gold and silver prices

  • An FAQ section for instant information about the company and its products

  • The customer support portal

Positive Features of Hero Bullion

Unlike many new characters in the precious metal industry, Hero Bullion has been in the business for many decades now and it shows!

The company has a lot of positive attributes that place it head and shoulders above many other mints and dealers in the industry. The following are some of the positive attributes that the company has:

  • 60 years of experience make Hero Bullion a force to be reckoned with in the precious metal mint industry and also means the company is better equipped to handle the various needs of its customers

  • There is a wide range of services available for customers to enjoy beyond simply buying gold and silver bullion

  • The company has received multiple reviews and five-star ratings on platforms such as the Better Business Bureau as well as an array of positive comments from happy customers on social media platforms

  • Hero Bullion is fully insured even during transit to give you peace of mind knowing that your items are safe and you are covered in case of any loses

  • Hero Bullion also offers fair prices on all items purchased, an active customer center, and a quick response time

Potential Areas of Concern

It is not all rainbows and sunshine, though, because Hero Bullion has a few areas of concern that need to be addressed, such as:

  • Hero Bullion does not have the option for making payments using cryptocurrency, which might need to be addressed as this method of payment becomes popular

  • The company does not offer the storage of items purchased on its site, which is rather disappointing considering how risky it is for customers to try and keep their metals

  • You cannot sell precious metals to Hero Bullion as they do not have that option available yet

Final Word and Verdict - Is Hero Bullion Safe?

Looking at the wide range of products offered by Hero Bullion, the great customer reviews it has on different sites, and the many years of providing top-tier services, we can conclude that this is a very safe and reliable company to do business with.

However, simply because Hero Bullion is not a scam does not mean we can wholeheartedly recommend the company for investment purposes and certainly not for opening an IRA. There are many other options more suited for this out there.

Arthur Karter


Hi, I’m Arthur, and nobody wants to wake up in their 50s like me that they are in serious debt with minimal assets. This wake-up call forced me to reevaluate everything. After going through the school of Hard Knocks, I’m ready to help you by sharing the best retirement choices and how they differ from all the same-old, same-old options that financial advisors sell. These alternatives will help you build and protect your wealth.

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