Crown Bullion Review

Crown Bullion Review – Legit or Scam?

Investing in precious metals can be a smart way to diversify your investment portfolio and hedge against economic uncertainty. But with so many companies offering precious metals, how do you choose the right one? Our comprehensive Crown Bullion review aims to provide valuable insights to help you make informed decisions for your financial future. We will examine the company’s background, product offerings, purchasing process, pricing transparency, and customer experiences.

Who is Crown Bullion?

  • Crown Bullion is a Dallas-based gold dealer with an A+ rating from the Better Business Bureau.
  • Customers should consider positive and negative customer feedback when making investment decisions, as there have been reports of fraudulent practices and difficulty in contacting company personnel.
  • The company offers price locking, payment via wire transfer, insurance for shipment of precious metals, resources & customer support. Pricing transparency may be limited.

Crown Bullion Overview

Crown Bullion logo on a storefront in downtown Dallas

Crown Bullion, a Dallas-based gold dealer established in 2011, offers a range of precious metals, including crown bullion gold, for investment purposes. Despite a relatively brief existence, the company has earned a positive reputation, demonstrated by their A+ rating from the Better Business Bureau. However, customers have provided mixed feedback, with some praising Crown Bullion’s excellent customer service and expertise, while others report negative experiences that raise concerns.

Company Background

Located in downtown Dallas, Crown Bullion Inc. specializes in the purchase and sale of precious metals. Since its inception in 2011, the company has gained a positive standing among its clients and the Better Business Bureau. Crown Bullion, despite its brief history, has successfully established itself in the precious metals industry.

Precious Metals Offered

Assortment of gold, silver, platinum, and palladium coins and bars

Catering to both investors and collectors, Crown Bullion offers an assortment of precious metal products, including:

  • Gold bars, bullion, and gold coins for investment purposes
  • Silver items such as Mexican Libertad, American Eagle, Australian Kookaburra, Canadian Maple Leaf, and Credit Suisse bars
  • Platinum and palladium products

The company also provides platinum products and silver products as part of their product offerings, including bars and coins in platinum, palladium, and silver for interested customers.

Purchasing Process and Price Locks

Secure shipment of precious metals with insurance

The purchasing process at Crown Bullion involves:

  1. Calling for a price quote, which guarantees a price lock.
  2. However, penalties may apply if customers back out of their purchase or fail to complete it by the deadline.
  3. Payment is made through wire transfer.
  4. The shipment of precious metals is insured.

The objective of this approach is to ensure a safe and uncomplicated buying experience for customers.

How to Buy

To buy precious metals from Crown Bullion, customers must call the company for a price quote. Once the quote is obtained and agreed upon, the transaction for buying precious metals can be completed through a wire transfer.

Purchasing precious metals online is also possible through their official website, While the specific payment methods accepted by Crown Bullion are not detailed in the search results, wire transfer seems to be the primary option.

Understanding Price Locks

Price locks offered by Crown Bullion provide customers with a guaranteed price for a specified period. However, if a customer does not complete their purchase within the given deadline or cancels their order, they may face consequences. Crown Bullion reserves the right to adjust the price of the metals based on market performance and may impose a market loss penalty on customers who fail to pay as directed.

Knowledge of these potential penalties can aid customers in confidently navigating the purchasing process.

Inventory and Collector Options

Crown Bullion’s inventory is primarily geared towards investors, with limited options for collectors seeking rare coins. The website lacks information about the quantity of each metal available, requiring customers to call the company for availability details.

Customers who prefer readily accessible information online may find this absence of transparency frustrating.

Inventory Details

The company does not list its inventory on the website, so customers must contact them to inquire about the availability of specific precious metals. Some of the currently available products include gold items like American Buffalo, Australian Kangaroo, and Canadian coins, which can be included in a self-directed IRA.

Crown Bullion also offers collections or sets of precious metals, such as the Crown Stackables 1oz .999 Silver Medallion set.

Collectors’ Perspective

From a collector’s perspective, Crown Bullion’s inventory may seem limited, as most products cater to investors rather than collectors. While the company does offer numismatic and semi-numismatic coins, options for rare and precious metal bullion coins, limited edition proof coins, and unique coin gifts are not available in their inventory.

Collectors seeking a wider range of options may need to explore alternative dealers.

Resources and Customer Support

Customer service representative assisting a client with a gold IRA guide

Crown Bullion offers a free gold IRA guide and multiple contact options for customer support. However, the website’s resources are limited, and the download button for the gold IRA guide does not function properly.

This lack of readily available resources can be a point of frustration for customers who are seeking valuable insights to inform their investment decisions.

Free Gold IRA Guide

The company provides a free gold IRA guide to help customers understand the benefits and process of investing in a gold IRA. However, the website lacks information about the guide, and the download button is non-functional.

This problem hinders potential customers from accessing the guide and benefiting from the insightful information it could provide.

Contact Options

Customers can contact Crown Bullion through phone, email, or chat for assistance and inquiries. The contact number for customer support is (888) 568-6852, and the email address is To access chat support, customers may need to set up an account on the website.

Customers can use these multiple contact options to address their concerns and seek help in various ways.

Pricing Transparency and Comparisons

Crown Bullion’s website does not provide sufficient transparency in pricing, making it difficult for customers to compare prices and ascertain the cost of services, including storage fees. The absence of this information can hinder customers in assessing the value for their investment and in determining if Crown Bullion’s pricing is market competitive.

Missing Prices

The absence of prices on the website can cause confusion for customers who are unsure of the cost of services and products. Potential customers must contact the company to obtain price quotes, which can be a cumbersome process.

This absence of transparency could result in customer decision-making uncertainty, as they could perceive the product or service as costly or beyond their budget.

Comparing Prices

Customers must call customer service for price information, making it difficult to compare prices with other dealers. To compare prices, customers can utilize websites such as and or directly contact multiple dealers. However, this process can be time-consuming and may deter potential customers from choosing Crown Bullion.

Customer Reviews and Experiences

Mixed customer reviews and experiences with Crown Bullion

Crown Bullion has received mixed customer reviews, with some praising the company’s customer service and expertise, while others report negative experiences and fraudulent practices.

Potential investors should take into account both the positive and negative elements of these reviews while making investment decisions.

Positive Feedback

Positive customer reviews highlight the company’s professionalism, helpfulness, and expertise in precious metals investing. Customers have commended Crown Bullion for its excellent customer service, competitive pricing, and wide selection of precious metals.

These favorable experiences can provide potential investors with valuable insights and confidence in choosing to work with Crown Bullion.

Negative Experiences

Negative reviews report issues such as fraudulent practices, lack of response to complaints, and difficulties in contacting the company’s staff. One customer named Don filed a complaint about difficulties in contacting the company’s personnel.

Although these negative experiences are worrisome, potential investors should consider both the positive and negative elements of customer feedback while making investment decisions.


Crown Bullion offers a range of precious metals for investment purposes, catering primarily to investors. Despite its positive reputation and A+ rating from the Better Business Bureau, the company has received mixed customer reviews, with some reporting negative experiences. The website lacks transparency in pricing and inventory information, making it difficult for customers to compare prices and determine the value of their investment. While the company offers a free gold IRA guide, the download button is non-functional, limiting access to valuable insights.

Investors considering Crown Bullion should weigh the pros and cons presented in this review, while also conducting thorough research and exploring alternative options. Ultimately, the decision to invest with Crown Bullion should be based on a careful evaluation of the company’s offerings, transparency, and customer experiences.

Frequently Asked Questions

Is JM Bullion safe to buy from?

JM Bullion is a highly reputable company with over 12 years of successful operations, selling over $7 billion worth of precious metals and being trusted by over 300,000 customers. All purchases are also insured for extra security, making it a safe place to buy from.

What precious metals does Crown Bullion offer?

Crown Bullion offers a range of precious metals, including gold, silver, platinum and palladium.

How do I purchase precious metals from Crown Bullion?

Purchase precious metals from Crown Bullion by calling for a price quote and completing the transaction through wire transfer.

What is a price lock, and what are the consequences for not completing a purchase?

A price lock guarantees a price for a specified period, so if the customer does not complete the purchase within the timeframe, penalties may be incurred, such as market loss penalties.

How can I compare prices between Crown Bullion and other dealers?

To compare prices between Crown Bullion and other dealers, you can utilize online websites or contact multiple dealers for price quotes.

Arthur Karter


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